Contact

Welcome to Kazakhstan is an independent, self-published travel guide. If you have a question about the country, a correction to suggest, a broken link to report, or feedback on the content, the best way to reach us is by email.

Email

General and editorial contact: [email protected]

This address is published as the site's contact point. Please allow a few days for a reply — email is read by a small editorial team and not a 24/7 help desk.

What to Include

• The page you are writing about (a link or URL is ideal)
• A clear summary of your question, correction, or suggestion
• Any sources you are drawing on, if you are reporting a factual correction

What We Cannot Help With

We are a travel information site, not a booking agency or a government service. We cannot:

• Issue visas, letters of invitation, or immigration advice — contact the Kazakh embassy or consulate in your country for these.
• Book flights, tours, hotels, or trains on your behalf — use established travel providers or the operators mentioned in our destination pages.
• Respond to emergencies — if you need urgent help in Kazakhstan, dial 112 or contact your embassy.

Corrections & Updates

Travel conditions change. If something you read on this site is out of date, inaccurate, or unclear, please let us know. We update content periodically and prioritize corrections that affect safety, visas, or transport. Every substantive page carries a "Last reviewed" date so you can see when it was last checked.

Press & Partnerships

Enquiries from press, other travel publications, or tourism organizations are welcome at the same email address. Please introduce yourself, your organization, and the nature of the request in the first message.

Data & Privacy

Any personal information you include in an email is handled in line with our Privacy Policy. Emails are retained only as long as needed to answer your query or to keep a record of a correction.